No matter what type of business you’re in, it is becoming increasingly common that customers expect to find and communicate with your business online, from any device. A basic website is likely no longer enough to support the scope of activities a customer expects to access online. The bar for the customer experience is constantly rising, requiring the regular addition of new features that enable customers to self-serve and get information on their own time, at the click of a button or the tap of a finger.
Small and medium-sized businesses have a lot to gain from becoming more accessible to customers through their websites and apps. In fact, research shows that those that implemented a digital strategy were three times more likely to increase revenue than those that didn’t1. But increasingly sophisticated websites and webapps require more storage and more management, and capital expenditure budgets don’t scale as quickly as your web traffic. Big investments combined with finite resources often force businesses to compromise on value added, differentiated online experiences for their customers.
Taking advantage of the cloud removes the limitations often faced by SMBs so they can invest in an online presence that delivers:
At Pyramid Technologies, we are passionate about cloud solutions. We believe strongly in how businesses can achieve agility and productivity benefits by building business solutions on cloud technology platforms. And we know how to help make them simple, scalable, and secure.
Pyramid Tech is here to help!